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City of Franklin Wisconsin
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Privacy Policy & Notification

Your computer communicates with the City of Franklin's website using a particular Internet Protocol (IP) Address.  Like most sites, the City of Franklin can track the user's IP when visiting the site.  The IP allows the City of Franklin to track for each user the IP, the browser type, the part of the world from which the user is connecting, and the identity of the user's Internet service provider.  However, the IP does not provide any personally identifiable information and allows the user to remain anonymous.  This information helps us to improve site navigation and to make improvements to the site and content.

To the extent that this website contains, or may in the future contain, on-line registration forms for activities or services, during the on-line registration process you may be asked for your name, address, email address, phone number, birth date, occupation, work experiences, employment history, education level, references, or other general or special purpose information needed to complete on-line registration for the specific activity or service.  User information is private and confidential, and this information will not be shared with parties for non-governmental or marketing purposes.  See Wisconsin State Statute 19.35 Access to records; fees, that defines what governmental records are available for open records requests and may contain personal information, while other submissions such as resumes and complaints are confidential and excluded and not open for distribution. 

Google Analytics We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (as amended for government websites) and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

SMS Terms and Conditions

  1. Providing Telephone Numbers and Duty to Notify: You verify that the mobile number provided to the City of Franklin is true and accurate. You verify that you are the current subscriber or owner of any telephone number that you provide. Should any of your contact information change, including ownership of your telephone numbers, you agree to immediately notify the City of Franklin before the change goes into effect by emailing us at privacy@franklinwi.gov.
  2. Your Consent to Receive Automated Calls/Texts: You acknowledge that by voluntarily providing your telephone number(s), you expressly agree to receive recurring automated text messages (such as SMS, MMS, or successor protocols or technologies) from the City of Franklin. You understand that consent is not required to make any purchase from the City of Franklin. Message and data rates may apply.  Estimated monthly text messages will not exceed 8 messages per month.
  3. Opt Out Instructions: Your consent to receive automated texts is completely voluntary. You may opt-out at any time. To opt out of text messages, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from the City of Franklin, or email privacy@franklinwi.gov and specify that you want to opt out of text messages. You may also text HELP or email us at privacy@franklinwi.gov for help. You acknowledge and agree to accept a final text message confirming your opt-out.
  4. Indemnification to Us: You agree to indemnify the City of Franklin for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or any state law equivalents, including claims relating to your voluntary provision of a telephone number that is not owned by you and/or your failure to notify the City of Franklin of any changes in your mobile telephone number. You agree to indemnify, defend and hold the City of Franklin harmless from and against any and all such claims, losses, liability, costs and expenses (including reasonable attorneys’ fees).
  5. Participation Requirements: By participating in the service, you acknowledge and agree that you are eighteen (18) years of age or older. You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.
  6. Miscellaneous: You warrant and represent to the City of Franklin that you have all necessary rights, power, and authority to agree to these Terms and Conditions and perform your obligations hereunder, and nothing contained in these Terms and Conditions or in the performance of such obligations will place you in breach of any other contract or obligation. If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms and Conditions will otherwise remain in full force and effect and enforceable. The City of Franklin reserves the right to change these Terms and Conditions from time to time. You acknowledge your responsibility to review these Terms and Conditions from time to time and to be aware of any such changes. By continuing to participate in the service after any such changes, you accept these Terms and Conditions, as modified.

Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes under any circumstances.

Click here for SMS enrollment or to Unsubscribe to the SMS mailing list.